This study aims to analyze the planning, implementation and evaluation related to the training of industrial relations mediators batch 98 at the Center for Manpower Human Resource Development. This study uses a descriptive method with a qualitative approach. Data collection techniques include observation, documentation studies, and interviews. Data validity check techniques include credibility, transferability, dependability, and confirmability tests. Data analysis techniques include data reduction, data presentation, conclusion drawing and data verification. The results of this study show that the planning stage starts from the analysis of training needs, the preparation of programs and curriculum, and the determination of widyaiswara. The implementation stage includes online and offline learning, assignments and exams, then the final seminar of the training. The evaluation stage starts from making training evaluation instruments including participant evaluation, widyaiswara, training implementation, coaches, mentors, testers, after all data is collected, the evaluation field makes a report on the training results
Counseling services are an essential component of educational institutions in supporting students’ personal, social, academic, and career development. The effectiveness of these services is strongly influenced by the quality of school management and supervision, particularly the managerial competence of school principals as administrators, supervisors, and decision-makers. This study aims to analyze the implementation of management and supervision in counseling services by examining the processes of planning, organizing, actuating, and controlling, as well as their influence on counselor performance and program accountability. Using a library research method, the study reviews scientific books, journal articles, and relevant academic documents to synthesize concepts, theories, and empirical findings related to educational management, supervisory practices, and guidance and counseling program implementation. The results show that management and supervision significantly shape the quality of counseling programs, where weaknesses in planning, coordination, monitoring, and documentation contribute to the low effectiveness of guidance services in schools.
The management of guidance and counseling services in schools is strongly influenced by the existence of a structured organization, well-organized administration, and systematic managerial mechanisms. This study aims to examine how organizational elements, administrative systems, personnel roles, and managerial functions interact to support effective and sustainable guidance and counseling services. This study used a literature study method by reviewing scientific books, research journals, guidance and counseling service guidelines, and relevant academic documents. Data were analyzed using content analysis techniques by classifying concepts, synthesizing theories, and drawing conceptual conclusions. The findings highlight that clear organizational structures, professional administration, and integrated management functions planning, organizing, implementing, and monitoring play a crucial role in ensuring the quality and continuity of guidance and counseling services.